RETURNS POLICY

You have 14 days from the date you receive your order to request a refund or exchange. All returned items must be unworn, unwashed, and in resellable condition with the original tags attached. Items showing any signs of wear—such as stains, makeup, animal hair, deodorant marks, or alterations—will be classified as worn. Worn, altered, or non-resellable items will incur a 35% restocking fee per item.


Refunds are subject to a $5 restocking fee, which will be deducted from your refund along with return shipping costs.

Return shipping costs will be deducted from your refund.

Exchanges, however, are exempt from these charges.

*Note: Returns and exchanges typically require 7–10 business days for processing. Once your return or exchange has been processed, please allow an additional 3–5 business days for the refund to be credited to your original form of payment.

If we need any further information, we will contact you via email.



SALE ITEMS

All sale items are final, non-refundable, and non-exchangeable.


INTERNATIONAL ORDERS

We are unable to accept returns on international orders.



To begin the return process, please reach out to us via email for detailed instructions.

support@viceclub.com